Software Version: v1. The DW Mobile Plus mobile application can be downloaded and installed from the mobile application store of most Android and iOS devices. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . Click on the Security tab, then click the Custom Level button. DW-VP16xT16P. Attach the power supply cable and SATA cable to the new hard drive. dwcc. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. VMAX 960H Flex Manual. This PDF guide covers all the features and functions of the DVR, from installation to playback. 2. The DW Blackjack® Series and VMAX® Series units are shipped to use the default login credentials. At the DVR, Log in as the admin. VMAX IP Plus Series. 1. RTSP streams offer a secondary backup location for recorded video and smart home integration, an alternative for ONVIF integration and a way to broadcast a stream to live streaming services, such as CCTV live. 2. Digital Watchdog VMAX IP Plus 16-Channel PoE NVR - Network Video. 0 then upgrade to 4. This Remote Technical Support Service is a great way for System Integration Professionals and Licensed Installers to receive remote assistance to help resolve a variety of issues and answer product configuration questions. 83-v5. Requesting a Password Reset. The Security Settings window will display. If you wish to modify or create a new user, then it must use the above password requirements. Case Studies. 31: 08/17/2009:. Step 1: Configuration. Flowchart: Troubleshooting Recording Errors For the VMAX A1 Series-----Affected Roles: Administrators. VMAX Series (960H) VMAX A1 Series (2. However, it is highly recommended that you contact Digital Watchdog Technical Support prior to opening the recording unit as our company policies may have changed since your last contact. Up the Coax (UTC) remote configuration is available with all compatible cameras. My Watchdog. VMAX® A1 PLUS™ SERIES DVRS. It insures more than 850mn accounts at 4,700 lenders, and is charged with finding a. DW® Logo Merchandise. tv. Related Articles. 1. 9 . T. . digital-watchdog. Stream Bitrate setting to be between 3000~5000 Kbps, then click the “Apply” button. Software Version: DW Spectrum v3. VMAX® A1 PLUS™ SERIES DVRS. To set the NVR up on the network, we will need to have it obtain an available IP Address. Refer to their individual When the DVR boots up, it will be in protective mode 4-Channel 8-Channel 16. Enable Use DDNS. Supported / Affected Devices: VMAX® Series (Legacy)IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. Quickly find and download information about our products, including. Site Setup. VMAX Series (Legacy) VMAX Flex Series; VMAX 480 Series; VMAX 960H Series; VMAX A1 Series (2. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . SSF footage. Before using the system, please read this User Manual and keep it for future reference. Check the port status again after the NVR completes its reboot. Press QR icon next to the Host field. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). Note: It is recommended to troubleshoot recording issues directly at the DVR with a connected display monitor and USB mouse. 1. 264 linux embedded dvr (74 pages)Digital Watchdog DW-VG494T4P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, with 4TB Hard Drive Included. DW Resource Library. Digital Watchdog DW-VA1G4164T 16-channel DVR, 4TB HDD included. Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. DW Spectrum ® addresses all the primary limitations of managing enterprise-level HD video while boasting the industry’s lowest total cost of deployment and ownership. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. 3595 : sales@digital-watchdog. 4. The Advanced Camera Management menu will display. Digital Watchdog DW-VG494P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, Black. Digital Watchdog VMax Flex DW-VF8 User Manual (122 pages) H. **NOTE: If you are trying to install an HDD for the VMAX® A1 Plus model option that does NOT include a local storage HDD ( DW-VA1P16 , DW-VA1P8 , DW-VA1P4 ),. Accessories View the entire collection of mounting brackets, junction boxes and specialty mounting accessories. Related Digital Watchdog VMS Apps: C3CMS. It may cause electric shock or fire if the repair is not done properly. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). Recovery Firmware for VMAX® IP Plus-----Affected Roles: Administrator Complexity: Medium Last Edit: October 11, 2022 System Recovery. Default Settings. x) DW-VAONE4 (1 st Gen) DW-VAONE8 (1 st Gen) DW. Page 1 Quick Start Guide Quick Start Guide STEP 1 – CONNECTING THE DVR STEP 2 – POWERING UP THE DVR 1. 4. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . Apr. When connecting all 16 channels through RTSP, you will not be able to access the NVR’s video feeds through the use of the system’s Web Viewer program, C3 CMS, or mobile. ) Click the Check button to check for available updates. The following information is the default Network and System settings of the VMAX A1 Plus: Local IP Address: 192. Replace the four screws at the back panel of the NVR to secure the top cover. 9 * Digital Watchdog DW-VMAX 4 20111214_2040_1_2_1_1_55 * Digital Watchdog DW-VMAX 8 2. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. Get free expert DIY tips, handy support, troubleshooting help & repair advice for all Digital Watchdog products. Installing the Digital Watchdog App for Computer. The VMAX A1 G4 Universal HD over Coax 8-Channel 4K DVR from Digital Watchdog records HD analog, HD-TVI, and standard coax signals in up to 4K resolution. You are using an unsupported browser. My Watchdog. 2. 1 MP). American company Digital Watchdog's (DW) cameras have consistently ranked among the worst in numerous IPVM tests of image quality. Neste pdf, atopará instrucións detalladas sobre como instalar, configurar e operar o seu equipo, así como consellos de seguridade e solución de problemas. Complexity: Medium to High. Affected Model Numbers: VMAX A1 Plus DVRs (DW-VA1P4xT, DW-VA1P8xT, DW-VA1P16xT) New Firmware Version: v1. Get help from Digital Watchdog’s Technical Support professionals. By running the recovery program, the VMAX® IP G4 will be defaulted and reverted to an older version of its firmware, resolving most operational issues. Forum. Press Releases. 1954 DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. manual Digital Watchdog VMAX A1 Plus. A progress bar will display (appearance varies by model). Blog. Digital Watchdog will not be liable for the loss of data or consequential damages resulting from replacing a hard drive. 45: 12/28/2015:. plans to file a lawsuit against Media Matters on Monday, Elon Musk said in a post on X, the social. Power the camera off, then back on again to power cycle the camera. Right-click with the mouse and select Setup Menu from the context menu. Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. Phone: 866. In the Network menu, click the Maintenance button, then select HTTPS/Certificates. 4. VMAX IP 8- and 16CH firmware v5. v1. Gateway: 192. Use IP Finder to detect the camera on the network and reboot the cameras. Camera Color Control, Covert Channel, Digital Zoom in live and playback, Import and export settings Playback Functions: Calendar, Event search, Smart motion search, Thumbnail search, Timeline. If so, you may either wait on the line for the next available technician or leave a voicemail, clearly outlining your case, when you are prompted to set up a callback. 0 or newer. Connect all necessary cables to the DVR 4. The . 1. DVR Digital Watchdog VMAX User Manual. Contact Tech Support. Quickly find and. 168. Enter the network connection information from the DVR. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. 6. If a test email has still not been received after five (5) minutes, try the following troubleshooting steps: Restart the DVR. Digital Watchdog’s Star-Light Plus™ technology allows cameras to continue clear surveillance in low-light environments. 77Bandwidth Limitation. 4. The VMAX is the most advanced H. DW Spectrum - FQDN or. 264 hd-sdi 1080p resolution digital video recorder (85 pages) DVR Digital Watchdog Vmax960-8 User Manual. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. M. 160 and Gateway - 192. Firmware Version: VMAX A1 Plus v1. 45-v3. Troubleshooting:This section is provided to helpthe technician troubleshoot common problems encountered whileLocate and select the folder containing your . 6mm fixed lens P/N: DWC-V7253WTIR - Qty. Please wait until the boot process complete s. 31 Legacy Windows Software for VMAX Only. Staff Login. High CPU Usage Troubleshooting. VMAX A1 Plus (34) Setup (25) Troubleshooting (4) VMAX A1 Plus Flowcharts (5. 2. 2. This article will outline the information required for a Password Reset Form. 2. 52) VMAX® A1 Plus™ 16-channel (v1. It is recommend - ed that the user read the entire instruction manual for complete and proper installation and usage. Software. Press the Add+ button to create a new site. 0. Network Setup For A VMAX A1 Plus (5 MP). 4-Channel 8-Channel 16-Channel DW-VA1P4 DW-VA1P8 DW-VA1P16 DW-VA1P41T DW-VA1P81T DW-VA1P162T DW-VA1P42T DW. Contact DW RMA. Unauthorized Dealer Policy. Quickly find and download information about our products, including manuals and documentation to install and get the most from. Case Studies. If the HDD temperature. 1. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 4 Power over Ethernet (PoE). Next, click on “Network” and select the. Launch the VMAX Plus mobile application. This DVR features two HDD bays and comes configured. When paired with the revolutionary. DW-VP12xT8P. The Mobile Notify menu will display the IP address of the VMAX IP Plus and the unique Device IDs of connected mobile devices that have enabled the Push Notification settings within the VMAX Plus mobile application. 0. 1 * Digital Watchdog DW-VMAX480D 8 2. Help Desk Software by HappyFox. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. The camera then encrypts its RTSP stream a second time using TLS, using the encryption's user ID and password. Affected Model Numbers: 1st and 2nd generation VMAX® IP Plus™ NVRs New Firmware Version: 1. com Attention: This document is intended to serve as a quick reference for the initial setup. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. Dallas Morning News editorials are written by the paper's Editorial Board and serve as the voice and view of the paper. The HTTPS/Certificate menu will display. Learn how to use the H. Resolving Camera DHCP Addressing Issues Before Adding to a VMAX IP Plus As the VMAX IP Plus features a UPnP (Universal Plug and Play) function, when an IP camera is connected to the built-in PoE switch of the VMAX IP Plus the NVR will automatically attempt to assign an IP address to the camera that matches the unit’s IP address scheme (10. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . Digital Watchdog recommends avoiding connecting an external PoE switch directly to the VMAX IP Plus as this may potentially damage the system. . 446. Insert four mounting screws to secure the hard drive to the inside of the DVR. Digital Watchdog Knowledge Base . 160 and Gateway – 192. DW-VAONE = VMAX A1. Log in as the Administrator, right-click with the mouse, and select Menu to open the system’s Setup Menu. Quickly find and download. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. 4. This article will outline the information required for a Password Reset Form. Blog. If the camera is a Digital Watchdog model, make sure that the camera is using the same network scheme as the VMAX IP Plus. Recovery Firmware for VMAX® IP Plus-----Affected Roles: Administrator Complexity: Medium Last Edit: October 11, 2022 System Recovery. Fcc Information. 0. Hd over coax dvrs (2 pages) DVR Digital Watchdog HDF1212E User Manual. Enjoy the convenience of graphical. Skip to content Agent Portal. 1. Part 1: VMAX Plus Mobile App Setup. Flowchart: Troubleshooting Recording Errors For the VMAX A1 Series-----Affected Roles: Administrators. VMAX IP Plus 4-channel PoE NVR with 5 virtual channels Learn more. g. VMAX® A1 Plus™ Universal HD over Coax 8-Channel Digital Video Recorder Find a Reseller Request a Demo Contact Us FAQs. Mount and install all necessary cameras and external devices. . 168. 2. 1. Please complete and submit a request form through the Digital. 0. Click the Save button to apply the change. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. (64 pages) DVR Digital Watchdog VMAX AND CORE DW-VACB2T Manual. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 16 Power over Ethernet (PoE) ports, the NVRs can. 32 MB: Download:. This model can be. Unauthorized Dealer Policy. 0 firmware update interrupts Push Notifications for DW Mobile Plus: Recording management is unaffected, push notification fails: Low: Dec 15, 2021 From the HDD Menu, check the Capacity and Free Space of the hard drive. The File Name that you select is how the . Developer's Description. Use the following flowchart to troubleshoot DDNS connection issues. 1 MP). Attach the power supply cable and SATA cable to the new hard drive. X Corp. 6. VMAX® A1 G4™ SERIES DVRS. Click the “Get Stream” button, then click the “Setup” button for the REC. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. First Generation VMAX® IP Plus Series (Discontinued/Replaced) (S/N begins with “VP”) Last Firmware Version – v1. Click the Save button to apply the change. Learn More. By default, the HTTPS Port will be set to Port 443. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. By default, the NVR is set to IP Address – 192. Quickly find and. 0. Connect the NVR’s power cable and power the unit on. Subnet Mask: 255. com digital-watchdog. Carefully place a hand on the hard drive, to hold it in place, and turn the DVR over. In the event of System errors, software corruption, or display issues, Recovery Firmware files can be applied as a final troubleshooting step. Subnet Mask: 255. 1. com Quick Start Guide Step 1 – CONNECTING THE DVR Step 2 – POWERING UP THE DVR 1. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. 0. Product Description. com Attention: This document is intended to serve as a quick reference for initial setup. Get help from Digital Watchdog’s Technical Support professionals. 0. By default, the NVR is set to an IP Address of 192. Networks are typically. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. 4. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Download and install the VMAX Plus mobile application from your mobile device’s application store. Consider Making a Small Donation: "Just. Click the “Get Stream” button, then click the “Setup” button for the REC. Last Edit: October 11, 2023. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. 888. Stream (primary stream). 0. H. Password. The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. In certain situations, a Digital Watchdog Tech Support Agent may request to begin a virtual session for resolving a support issue. Select the Model of your DVR. 160 and Gateway – 192. Buy Digital Watchdog VMAX A1 Universal HD 960H 32-Channel DVR with 8TB HDD featuring Record from and Manage Up to 32 Cameras, Up to 960H Recording Resolution, 8TB HDD Storage, Expandable Up to. Technical support and maintenance services are available. At the NVR, log in as an Admin, right-click with your mouse, and select Menu > Network > Network. Webinars. To set up Email Notifications for a VMAX® DVR: If you have not already logged in to the unit as the Administrator, at the recording unit, right-click with the mouse and enter the User ID and Password of the Administrator profile to log in. To verify that the currently installed firmware version is up-to-date on your recording unit, you may either check the unit’s web page (under the Software tab) or. 1. Customer Login. Quickly find and download. Do not disassemble or reassemble the product. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. DW Spectrum (239) DW Cloud (24) Remote Connectivity (7) remote access (3) port forwarding (4) Troubleshooting (74) Remote Connection (1) On This Page. Help Desk Software by HappyFox. Use the following flowchart to troubleshoot DDNS connection issues. Note: If you have completed the WAN Setup section of Network Setup For A VMAX A1 Plus, the use of a DDNS address. Third Generation VMAX® IP Plus. To learn more about the upgrading process, you can read Upgrading Firmware For A VMAX A1 (2. Host an Amazon Hub. 1. 168. Related Digital Watchdog VMS Apps: C3CMS. Contact DW RMA. Enter the camera’s. net as the server. 0. 9 * Digital Watchdog DW-VMAX 4 20111214_2040_1_2_1_1_55 * Digital Watchdog DW-VMAX 8 2. Click the Check button to prompt the HDD Health Check window. 1. 0. Complete the form below and a DW ® technical support representative will be in touch or check the status of your existing support ticket. 75 MB. To: DW® Customers Date: October 26, 2020 Re: VMAX IP Pus Firmware Update VMAX® IP Plus™ NVR Firmware Update. 0. 1. To enable Pathfinder: At the VMAX® A1, log in as the Administrator. * Always back up the database and license key information before upgrading to newer build or. 2 System Setup 1. DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. Bandwidth Limitation. Nov. 2 Software for Mac-v2. App Compatibility. DW-VP16xT16P. Next, from the Audio menu, configure the following: Audio ON/OFF – set this to ON to specify which Audio-In (RCA) port (s) to activate (e. 1. VMAX® A1 PLUS™ SERIES DVRS. 264 analog cameras. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Click on the Pathfinder Use dropdown and select On. Quickly find and download information about our products, including manuals and documentation to install and get the most from your. DONE !!! 9/18/2022 4:35:41. First Generation VMAX® A1 Series (S/N begins with “VAH”) (Firmware begins with 7. Fill out device information in the device manager. You are using an unsupported browser. This article will outline basic troubleshooting for recording errors or if the VMAX A1 Plus has stopped recording completely. Click on the Record icon. 5. 9 MB) · Digital Watchdog VMAX Flex Manual (PDF, 5 MB) · Digital Watchdog VMAX Flex Quick Start Guide (PDF, 1. Event – select the device(s) from the list and select “Sensor”. Customer Login. Supported/Affected Devices. dwcc. DVR Digital Watchdog VMAX IP G4 DW-VG416 T16P Series User Manual. 80. 1. (64 pages) DVR Digital Watchdog VMAX AND CORE DW-VACB2T Manual. The DVR can be connected to 16 cameras simultaneously and features an audio input and output, as well as a sensor input and. Full D1 (720X480), 2CIF, or CIF - variety of resolutions, giving the highest possible digital recording quality across multiple channels. To learn more about the VMAX A1 G4 solutions, click here. Case Studies. 0. The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up to 16 Power over Ethernet (PoE+) ports, the NVRs can record and manage single-sensor IP cameras up to 4K resolution and come with up to 32TB internal storage. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Upgrading Firmware For A VMAX DVR Note: As of January 2021, the VMAX (Legacy) DVR is no longer supported by Digital Watchdog Technical Support for service or troubleshooting. Help Desk Software by HappyFox. Case Studies. Right-click with the mouse and select Setup Menu from the context menu. Repositionable Multi-Imager Camera Rankings - Ava, Avigilon, Axis,. VMAX A1 Plus (34) Setup (25) Troubleshooting (4) VMAX A1 Plus Flowcharts (5. Rev. 64 Older Firmware Version: v1. The Security Settings window will display. PathFinder ™ allows users to connect, view, playback and search video from their DW ® video. VMAX 960H Flex Manual. DW-VMAX480 = VMAX480. This article will outline the information required for a Password Reset Form. H.